APARTMENTS

RESIDENCES

HOTELS

MAP

FAQ

LONG TERM

CONTACT US

Cancellation Policy

Krakow-apartments.com cannot be held responsible for bad weather, illness, changes in travel plans or travel delays. In the case that a confirmed booking with us has been made and our clients fail to inform us about their decision to cancel their stay in our apartments prior to two weeks before their arrival, we retain the right to demand compensation, on the following scale:

 

Cancellations between 7 and 14 days prior to arrival: 15% of the total cost of the stay is payable

Cancellations between 3 and 7 days prior to arrival: 30 % of the total cost of the stay is payable

Cancellations between 1 and 3 days prior to arrival: 50 % of the cost of the stay is payable

Cancellations less than 24 hours before arrival: 75 % of the cost of the stay is payable

No show: 100 % of the cost of the stay is payable

Cancellations must be made and confirmed in writing (email) to establish the time of cancellation.


In order to cover yourself for any unexpected delays, we recommend taking out independent travel insurance.

 


City Guide
Airport
Tours
Auschwitz
Salt Mines
Wawel Castle
Kazimierz
The Old Town
Nightlife

Krakow Hotels | Cracow Life | Kraków